Q: The product has a missing or broken part when you receive it?

We can resend it, please let us know which is missing, we will arrange to resend and give you the new tracking number.

Q: What can I do when purchase protection time is running out?

If your purchase protection time is running out but still have not received the package, please contact us to extend it.

We pack it with a Bubble bag without the original package.  If you need the original package, you can contact us to add some fee, we will send the box

  • A: YES, you pay the FACTORY PRICE! We sell brand new items directly from factory in Asia. That is why our prices are so competitive. To maintain quality control we do personally inspect for each item prior to shipment. All items are 100% new and inspected.

  • 1.We guarantee 100% customer satisfaction. If your item is not as described or faulty when you receive it we will replace it for you with no additional charge.

  • 2.We guarantee that our products are brand new, official, and first-class quality.

  • We accept PayPal payment, and only US dollar payment is accepted for the time being.

  • All items will be checked carefully before shipment. We will pack and ship the parcel ASAP. And there will be a little delay during when holidays.

  • Parcels are mostly shipped by DHL. DPD. UBI. YDH. UPS. CNE. SF (depend on the weight and country) and will be handled within 3-5 business days after your payment. Trust us we will choose efficient express delivery. Delivery time is approx 12 to 15 business days. Nevertheless, in some countries, shipment may be a little longer due to holidays, customs, local dispatch efficiency, or other reason.

  • Please make sure the shipping address and Full name are correct. We are not responsible for any wrong or undeliverable addresses.  Any request about the declared value for customs, pls make a mark in order or contact us when order.

  • All our packages come with a tracking number. Tracking information is available within 1-4 days after shipment. Tracking link: or, shipping time is 12-15 business days. If you didn’t receive the goods in 30 days, please feel free to contact me for help.

  • The buyer is responsible for any tax imposed by the customs department of the buyer’s country. However, it is very rare to happen.